Privacy Notice for Care Quality Commission

The care quality commission (CQC) is an organisation established in English law by the health and social care act. The CQC is the regulator for English health and social care services to ensure that safe care is provided. They inspect and produce reports on all English general practices in a rolling 5 year program. The law allows CQC to access identifiable patient data as well as requiring this practice to share certain types of data with them in certain circumstances, for example following a significant safety incident. For more information about the CQC please visit their website:

We are required by articles in the general data protection regulations to provide you with the information in the following 9 subsections:

  • Data controller contact details
    The Crouch Oak Family Practice
    45 Station Road, Addlestone, Surrey KT15 2BH
  • Data protection officer contact details
    Dr Mohan Kanagasundaram. Please address correspondence to The Crouch Oak Family Practice, 45 Station Road, Addlestone, Surrey, KT15 2BH
  • Purpose of the processing
    To provide the secretary of state and others with information and reports on the status, activity and performance of the NHS.
  • Lawful basis for processing
    The legal basis will be:
    Article 6(1)(c) “processing is necessary for compliance with a legal obligation to which the controller is subject.”
    Article 9(2)(h) “processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the basis of union or member state law or pursuant to contract with a health professional and subject to the conditions and safeguards referred to in paragraph 3;”
  • Recipient or categories of recipients of the processed data
    The data will be shared with the care quality commission, its officers, staff and members of the inspection teams that visit us from time to time.
  • Rights to object
    You have the right to object to some or all of the information being shared with NHS digital.
  • Right to access and correct
    You have the right to access the data that is being shared and have any inaccuracies corrected. There is no right to have accurate medical records deleted except when ordered by a court of law.
  • Retention period
    The data will be retained for active use during the processing and thereafter according to NHS policies and the law.
  • Right to complain
    You have the right to complain to the information commissioner’s office, you can use their website: or call their helpline 0303 123 1113 (local rate) or 0162 554 5745 (national rate).