Give feedback (Friends and Family Test)

We'd like to know what you think of The Crouch Oak Family Practice, and the experience you've had using our services.

This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.

Past results from June 2024

We received 360 responses to the Friends and Family Test in June. 278 patients rated their experience as very good. 66 rated their experience as good. 9 rated their experience as neither good nor poor. 6 rated their experience as poor. 1 patient rated their experience as very poor. No patients responded ‘Don’t know’. Thank you for all the constructive feedback received.

Past results from July 2024

We received 355 responses to the Friends and Family Test in July. 257 patients rated their experience as very good. 75 rated their experience as good. 13 rated their experience as neither good nor poor. 5 rated their experience as poor. 5 patients rated their experience as very poor. No patients responded ‘Don’t know’. Thank you for all the constructive feedback received.

Past results from August 2024

We received 399 responses to the Friends and Family Test in August. 292 patients rated their experience as very good. 90 rated their experience as good. 10 rated their experience as neither good nor poor. 5 rated their experience as poor. 2 patients rated their experience as very poor. No patients responded ‘Don’t know’. Thank you for all the constructive feedback received.

Past results from September 2024

We received 358 responses to the Friends and Family Test in September. 257 patients rated their experience as very good. 74 rated their experience as good. 16 rated their experience as neither good nor poor. 7 rated their experience as poor. 4 patients rated their experience as very poor. No patients responded ‘Don’t know’. Thank you for all the constructive feedback received.

Past results from October 2024

We received 402 responses to the Friends and Family Test in October. 289 patients rated their experience as very good. 92 rated their experience as good. 12 rated their experience as neither good nor poor. 5 rated their experience as poor. 3 patients rated their experience as very poor. 1 patient responded ‘Don’t know’. Thank you for all the constructive feedback received.

Past results from November 2024

We received 441 responses to the Friends and Family Test in November. 303 patients rated their experience as very good. 105 rated their experience as good. 24 rated their experience as neither good nor poor. 5 rated their experience as poor. 3 patients rated their experience as very poor. 1 patient responded ‘Don’t know’. Thank you for all the constructive feedback received.