Give feedback (Friends and Family Test)
We'd like to know what you think of The Crouch Oak Family Practice, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from June 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 110 | 70% |
| Good | 42 | 27% |
| Neither good nor poor | 4 | 3% |
| Poor | 0 | 0% |
| Very poor | 1 | 1% |
| Do not know | 0 | 0% |
Past results from May 2025
We received 406 responses to the Friends and Family Test in May. 312 patients rated their experience as very good. 81 rated their experience as good. 10 rated their experience as neither good nor poor. 1 rated their experience as poor. 1 patient rated their experience as very poor. 1 patient responded ‘Don’t know’. Thank you for all the constructive feedback.
Past results from April 2025
We received 381 responses to the Friends and Family Test in April. 275 patients rated their experience as very good. 79 rated their experience as good. 19 rated their experience as neither good nor poor. 4 rated their experience as poor. 3 patients rated their experience as very poor. 0 patients responded ‘Don’t know’. Thank you for all the constructive feedback.
Past results from March 2025
We received 406 responses to the Friends and Family Test in March. 295 patients rated their experience as very good. 86 rated their experience as good. 15 rated their experience as neither good nor poor. 8 rated their experience as poor. 2 patients rated their experience as very poor. 2 patients responded ‘Don’t know’. Thank you for all the constructive feedback.
Past results from February 2025
We received 367 responses to the Friends and Family Test in February. 250 patients rated their experience as very good. 91 rated their experience as good. 8 rated their experience as neither good nor poor. 7 rated their experience as poor. 9 patients rated their experience as very poor. 2 patients responded ‘Don’t know’. Thank you for all the constructive feedback received.
Past results from January 2025
We received 441 responses to the Friends and Family Test in January. 329 patients rated their experience as very good. 91 rated their experience as good. 12 rated their experience as neither good nor poor. 4 rated their experience as poor. 2 patients rated their experience as very poor. 3 patient responded ‘Don’t know’. Thank you for all the constructive feedback received.