Give feedback (Friends and Family Test)
We'd like to know what you think of The Crouch Oak Family Practice, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from December 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 32 | 73% |
| Good | 7 | 16% |
| Neither good nor poor | 2 | 5% |
| Poor | 1 | 2% |
| Very poor | 1 | 2% |
| Do not know | 1 | 2% |
Past results from November 2025
We received 374 responses to the Friends and Family Test in November. 299 patients rated their experience as very good. 62 rated their experience as good. 5 rated their experience as neither good nor poor. 5 rated their experience as poor. 3 patient rated their experience as very poor. 0 patients responded ‘Don’t know’. Thank you for all the constructive feedback.
Past results from October 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 514 | 82% |
| Good | 97 | 15% |
| Neither good nor poor | 12 | 2% |
| Poor | 1 | 0% |
| Very poor | 3 | 0% |
| Do not know | 0 | 0% |
Past results from September 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 243 | 77% |
| Good | 64 | 20% |
| Neither good nor poor | 6 | 2% |
| Poor | 3 | 1% |
| Very poor | 0 | 0% |
| Do not know | 0 | 0% |
Past results from August 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 270 | 79% |
| Good | 56 | 16% |
| Neither good nor poor | 13 | 4% |
| Poor | 1 | 0% |
| Very poor | 2 | 1% |
| Do not know | 1 | 0% |
Past results from July 2025
We received 357 responses to the Friends and Family Test in July. 273 patients rated their experience as very good. 69 rated their experience as good. 9 rated their experience as neither good nor poor. 3 rated their experience as poor. 3 patient rated their experience as very poor. 0 patients responded ‘Don’t know’. Thank you for all the constructive feedback.