Privacy Notice - Digitisation of Paper Medical Records

Digitisation of Paper Medical Records

Privacy Notice

The NHS Long Term plan published in 2019 requires the digitisation of all primary care paper medical records, commonly known as ‘Lloyd George’ records or ‘A4 medical records’

Having paper based medical records restricts the use of technology to provide ‘joined up’ services and therefore the current paper records will be transferred to a digital format and then destroyed.

This will involve the current patient paper medical records being scanned and then entered directly into a patient’s electronic medical record. This work will be completed by a third-party supplier, Harlow Solutions, whose security standards have been reviewed by the Associate Director ICS Information Governance / Data Protection Officer (NHS Kent & Medway Integrated Care Board, NHS Kent and Medway, 2nd floor, Gail House, Lower Stone Street, Maidstone, ME15 6NB

The Practice holds medical records to provide medical treatment and advice and patients have a relationship with a GP in order for them to be provide health and care service to you. We therefore do not require your consent to transfer these papers records to an electronic format.

If you have any questions about this project, please contact your practice as a first point of contact.

Please note that information about your rights covered by Data Protection legislation and the complaints procedure are detailed in the Practice’s Main Privacy Notice.

Details of Supplier:

Harlow Solutions

Maxwell Street

 South Shields

NE33 4PU

www.harlowsolutions.co.uk

Date Published: 8th June, 2026
Date Last Updated: 8th June, 2026