The Crouch Oak Family Practice
45 Station Road Addlestone KT15 2BH - Tel: 01932 840123

Advice for patients

The NHS Choices website is a comprehensive and constantly updated source of patient information.  Click on the logo below to open the site.

 

Self-treatment Of Common Conditions

Self-treatment Of Common Conditions

click on the links below

Colds and flu

Burns and scalds

Sunburn

Cuts and grazes

Diarrhoea and vomiting

Back pain

Nose bleeds

Insect bites and stings

Bruising / sprains

Can't find what you are looking for?  A-Z of common conditions

Emergencies: when to use the A&E service

Emergencies: when to use the A&E service


A&E departments, sometimes called casualty or emergency departments, are hospital units where the public can attend without an appointment for accidents, emergencies and other very urgent medical conditions which may require the facilities and expertise of highly skilled hospital teams.
 
 You should attend A&E without delay for the following:

Major injuries, for example:
    > Injuries from road traffic accidents
    > Serious falls
    > Major head injuries
Collapse
Severe breathing difficulty
Severe chest pain
Severe haemorrhage (bleeding)
Poisoning
Extensive burns

You should NOT attend A&E for the following conditions

Flu-like illnesses, coughs, earache, back ache and sore throats 
Minor breathlessness or wheezing
Abdominal pain (unless extreme or associated with collapse)
Urinary difficulties (unless completely unable to pass water)
Vaginal bleeding (unless very heavy and associated with faintness)
Rashes (unless meningitis is suspected)
Diarrhoea and vomiting
Insect bites and stings
Social problems
Emergency contraception
Dental problems (except major trauma)

 

Generally, if the person is unwell, but alert and speaking without impaired consciousness or severe breathing difficulty, then they do not need to attend A&E

Money spent on non-essential A&E attendance means less money to spend on other services 
 
What alternatives are there to attending A&E?
 
Call NHS 111
Ask your pharmacist for advice
Visit a local walk-in centre at Weybridge, Woking or Ashford. You don't need an appointment.


 

Vaccination And Immunisation


Vaccination And Immunisation

CHILDREN

It is vitally important that your child is fully immunised. The current recommended schedule for children, teenagers and adults is shown on the NHS Immunisation site: click HERE

ADULTS

Tetanus booster

A booster is required every 10 years. If you have never been immunised against tetanus please call us to arrange a primary course of immunisations .

Flu Vaccinations

Available in early October/November. If you are pregnant, a carer, age 65 or over, or have heart, lung or kidney problems or diabetes, this vaccination is strongly recommended.

Pneumonia Vaccinations

People who need 'flu vaccinations will also benefit from pneumonia vaccination. This vaccination gives a lifetime of protection for most people and is available throughout the year. It is also advised in certain groups of patients who are more susceptible to infection, for example those who have had their spleen removed, who have a weakened immune system due to illness or medication, are HIV positive, have kidney disease, sickle cell disease and caeliac syndrome. These people may need regular pneumonia boosters.

Shingles vaccine

A new vaccine to prevent shingles, a common, painful skin disease, will be routinely offered to older people from September 1 2013.
The shingles vaccine will be given as a single injection for anyone aged 70 or 79. Unlike the flu jab, you'll only need to have the vaccination once. More information is available by clicking HERE

Special Risk Groups

Hepatitis B vaccination is NOT available on the NHS for occupation health purposes. Your employer is responsible for providing occupational health cover. 

Foreign Travel

Travel clinics are held in the treatment room. Please call to arrange an appointment at least 6 weeks before you travel.
 

Dementia

Dementia Friends  gives people an understanding of dementia and the small things you can do that make a difference.

Dementia Friends are holding a meeting on

Wednesday 20th September
at 6:45pm
at the Eileen Tozer Centre.
 


The meeting will last about an hour.  Pease do join us.  

The Eileen Tozer Centre is right next door to the practice, and is wheelchair accessible.

Useful Telephone numbers

Useful Telephone Numbers

 Alcoholics Anonymous   020 7352 3001
Citizen's Advice Bureau   01932 842666
Cruse 01932 571177
NHS Direct   0845 46 47
Nuffield Hospital   01483 763511
Relate   01483 715285
Runnymede Hospital   01932 877800
Samaritans   01932 844444
Social Services  01932 884610
St Peter's Hospital   01932 872000
Weybridge Walk-in Centre   01932 826013