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Booking appointments and ordering prescriptions online


WE MOVED TO A NEW APPOINTMENTS SYSTEM THIS SUMMER (2016).  Click here for details.
 
If you have already read the information below, click here to log in to the online system
 
If you have been given a letter to register for booking appointments or ordering repeat prescriptions, click here

First time users, please read the following before using online appointments

Our online service allows you to book and cancel appointments and order repeat prescriptions online.

To sign up for this service, please come in person to the practice,  bringing with you one form of photo-ID.  

Please note that appointments for private medicals and insurance medicals may not be booked online. These should be booked in person at the practice.

Completion of an insurance claim form does not require an appointment, so please do not book one. Instead please bring your claim form to the practice in person and ask one of the reception team to deal with it.

Frequently asked questions

Q: How far ahead can I book?

A: GP appointments - up to 4 weeks ahead; blood tests -up to 3 months ahead.  This will be dependent on the availability of appointments.

Q: My doctor has told me to have a blood test. How to I book it?

A: After clicking on "Book Appointment", click on "Blood test or BP check".  You can filter the appointments if you want to choose a particular person. 

Q: Can I book a telephone consultation using online appointments? 

A: Yes.  Please make it clear in the "Reason for the Appointment" box that you wish to have a telephone consultation rather than face to face, and make sure that you include your telephone number. 

Q: I need to cancel an appointment which was made at the surgery. Can I do this online?

A: Yes! Any appointments you have booked are listed in the Appointments section. Find the appointment you want to cancel and click the green button labelled "Cancel".  Please be aware that if you book an appointment online  and subsequently fail to attend, your ability to book further appointments online may be compromised.

Q: I have lost my login details. What do I do?

A: Please try keep your login details in a safe place. If you lose or forget your online details, come in person to the practice bringing with you one form of photo-id.  We will reprint your registration document for you. You will need to re-register to regain access to your online account.

If you have your login details ready, click here to go to appointments online